As your coffee is freshly roasted and prepared to your specifications, we can only accept returns if there is an inaccuracy in the order or there is something wrong with the coffee.
We hope that you will always be pleased with our coffee and service; however, no one is perfect. If we make a mistake processing your order, we will gladly replace it or refund your purchase. Please contact us as soon as possible if there is something wrong with your order. Most often, we’ll arrange to have you return the coffee to us using a trackable shipping method so that we can determine what may have caused the issue.
